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PRIVACY POLICY
Welcome to Tots & Teapots! We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make bookings through our online platform.
Information We Collect
Personal Information
When you book a session or register on our website, we may collect the following personal information:
- Name
- Email address
- Phone number
- Billing and payment information
- Ages of children attending
Non-Personal Information
We may also collect non-personal information automatically as you navigate through our site. This may include:
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Referring website
How We Use Your Information
We use the information we collect to:
- Process and confirm your bookings
- Communicate with you regarding your bookings or any inquiries
- Improve our website and services
- Send you promotional materials, if you have opted in to receive them
- Comply with legal obligations
Data Protection
We implement various security measures to maintain the safety of your personal information. These measures include:
- Secure Socket Layer (SSL) technology to encrypt payment information
- Regular security reviews and updates to our systems
- Restricted access to personal data to authorized personnel only
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except:
- To trusted third-party service providers who assist us in operating our website and conducting our business, so long as they agree to keep this information confidential
- When required by law or to protect our rights, property, or safety
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your computer that collect information about your activities on our site. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party sites. These sites have their own privacy policies, and we have no responsibility or liability for their content and activities.
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Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to your personal information
- Request the deletion of your personal information
- Opt-out of receiving marketing communications
To exercise any of these rights, please contact us using the details provided below.
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Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us at:
Tots & Teapots
Email: hello@totsandteapots.co.uk
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Thank you for choosing Tots & Teapots. We look forward to providing you and your family with a safe and enjoyable experience.